Milparinka operates a small Plan Management service within our Finance Team, that works independently from Milparinka’s other services and supports our participants when they wish to be Plan Managed.
If you are an existing Milparinka Plan Management participant, you may find some useful information below:
Contact Details
Milparinka Plan Management can be contacted via phone or email, to contact us please refer to Contact US
Should you wish to know the email address of where to direct enquires or invoices please call or email us via Contact US. Please note that we may require you answer some security questions prior to responding, this is to ensure that we only give out the email addresses to verified providers or current participants or their support coordinators.
Our Location
Milparinka Plan Management are located at
UG2 (Mezzanine), 288 Albert Street, Brunswick, VIC 3056
Plan Management Portal
Milparinka Plan Management offers you and your Support Coordinator access to our Plan Management System via our web and App portals.
To request access please email us, via the contact details above, once verified we will forward you login details.
The Apps can be downloaded by clicking on the following links:
Website access is via the following links:
Support Coordinator Web portal
Budget Allocations within Your Plan
Managing your NDIS Plan’s funding can often be a complex task when you have a number of Service Providers. To assist in helping you to allocate funding to your Service Providers, our plan management system has the ability set aside Service Provider Budgets so you can see in real time what has been allocated to and spent by each Service Provider. You can then keep a track of your plan funding and any Service Provider budgets via the monthly statements or via the relevant portal. Should you wish to put a Service Provider budget in place please contact us.
Should you wish us to store Service Agreements form your different service providers we can do this within our system,
Information Regarding Claims
When engaging with Service Providers it is important for you to know What Does NDIS Fund. As a registered NDIS Plan Manager, we can only processing involves for funded supports within your plan managed budgets.
When submitting a claim, all Service Providers should ensure that invoices/claims comply with the NDIS Invoice Requirements.
Milparinka Plan Management may query any invoice, prior to processing it, please note that we may query an invoice with the Service Provider, nominated Support Coordinator, Participant or nominated contact. There may be a delay in processing invoices whilst queries are ongoing.
On receipt of a compliant invoice, we aim to process and pay the invoice within 2 business days, please note that these times may vary from time to time due to changes in the NDIS processing times.
For further NDIS information relating to Plan Management please refer to the NDIS Website
- Assistance with Daily Personal activities
- Centre Based Groups and Activities
- Communication Skills Development
- Home and Living
- Individualised Arrangements
- Managing Your Plan’s Funding
- Our NDIS Prices
- Plan Management
- Recreation - what, when and how you want it
- Respite - personally designed for you
- Self-Managing Staff
- Support Coordination
